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hosp 1010 final misc au gaillard exam questions and answers
hosp 1010 final misc au gaillard exam 
questions and answers 
these are examples of _________ ______. 
-sporting events 
-festivals 
-corporate events 
-conventions 
-social - Answer- special events 
seminars, workshops, meetings, conferences are types of _____________ events. - 
Answer- corporate 
conventions, trade shows, meetings are types of __________ events. - Answer- 
association 
_______ balls and fund-raising events - Answer- charity 
this kind of wine dominates in terms of actual wine ...
- Exam (elaborations)
- • 5 pages •
hosp 1010 final misc au gaillard exam 
questions and answers 
these are examples of _________ ______. 
-sporting events 
-festivals 
-corporate events 
-conventions 
-social - Answer- special events 
seminars, workshops, meetings, conferences are types of _____________ events. - 
Answer- corporate 
conventions, trade shows, meetings are types of __________ events. - Answer- 
association 
_______ balls and fund-raising events - Answer- charity 
this kind of wine dominates in terms of actual wine ...
HOSP 1010 midterm Prof. Gaillard Exam Questions and Answers 100% Pass
HOSP 1010 midterm Prof. Gaillard Exam 
Questions and Answers 100% Pass 
The service distinction - Answer- intangibility 
inseparability 
perishability 
variability 
What is a customer? - Answer- -Customers are the most important people ever in this 
office, in person or by mail. 
-Customers don't depend on us, we depend on them. 
-Customers are not an interruption of our work, they are the purpose of it. 
-We are not doing them a favor by serving them, they are doing us a favor by giving us 
th...
- Package deal
- Exam (elaborations)
- • 11 pages •
HOSP 1010 midterm Prof. Gaillard Exam 
Questions and Answers 100% Pass 
The service distinction - Answer- intangibility 
inseparability 
perishability 
variability 
What is a customer? - Answer- -Customers are the most important people ever in this 
office, in person or by mail. 
-Customers don't depend on us, we depend on them. 
-Customers are not an interruption of our work, they are the purpose of it. 
-We are not doing them a favor by serving them, they are doing us a favor by giving us 
th...
HOSP 1010- Gaillard, Exam 1 Questions and Answers 100% Pass
HOSP 1010- Gaillard, Exam 1 Questions and 
Answers 100% Pass 
What is the symbol for hospitality? - Answer- a pineapple; symbol of welcome and 
friendship, 
What is the service distinction made up of? - Answer- intangibility, inseparability, 
perishability, and variability 
Intangilbility - Answer- can't be seen, tasted, felt, heard, or smelled before purchase 
Inseparability of Production and Consumption - Answer- Production of a service cannot 
be separated from its consumption by customers- ...
- Package deal
- Exam (elaborations)
- • 17 pages •
HOSP 1010- Gaillard, Exam 1 Questions and 
Answers 100% Pass 
What is the symbol for hospitality? - Answer- a pineapple; symbol of welcome and 
friendship, 
What is the service distinction made up of? - Answer- intangibility, inseparability, 
perishability, and variability 
Intangilbility - Answer- can't be seen, tasted, felt, heard, or smelled before purchase 
Inseparability of Production and Consumption - Answer- Production of a service cannot 
be separated from its consumption by customers- ...
HOSP-1010-Gaillard : Midterm Exam Questions and Answers 100% Pass
HOSP-1010-Gaillard : Midterm Exam 
Questions and Answers 100% Pass 
What are the components of the *Service Distinction*? - Answer- -Intangibility 
-Inseparability 
-Perishability 
-Variability 
-Component of the Service Distinction 
-Can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility 
-Component of the Service Distinction 
-Production & consumption happen simultaneously - Answer- inseparability 
-Component of the Service Distinction 
-Can't be stored for la...
- Package deal
- Exam (elaborations)
- • 24 pages •
HOSP-1010-Gaillard : Midterm Exam 
Questions and Answers 100% Pass 
What are the components of the *Service Distinction*? - Answer- -Intangibility 
-Inseparability 
-Perishability 
-Variability 
-Component of the Service Distinction 
-Can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility 
-Component of the Service Distinction 
-Production & consumption happen simultaneously - Answer- inseparability 
-Component of the Service Distinction 
-Can't be stored for la...
Hosp 1010 Ch 1-6 Exam Questions and Answers 100% Pass
Hosp 1010 Ch 1-6 Exam Questions and 
Answers 100% Pass 
________ are lodging facilities where the owner lives on premises or nearby and 
provides memorable, attractive accommodations and breakfast. - Answer- Bed and 
breakfast 
75% of car rental sales take place at: - Answer- airports 
A commitment to excellence should begin: - Answer- At the beginning of ones 
hospitality career 
A demand forecasting technique used to maximize room revenue is known as: - 
Answer- Revenue Management 
A guest is ...
- Package deal
- Exam (elaborations)
- • 8 pages •
Hosp 1010 Ch 1-6 Exam Questions and 
Answers 100% Pass 
________ are lodging facilities where the owner lives on premises or nearby and 
provides memorable, attractive accommodations and breakfast. - Answer- Bed and 
breakfast 
75% of car rental sales take place at: - Answer- airports 
A commitment to excellence should begin: - Answer- At the beginning of ones 
hospitality career 
A demand forecasting technique used to maximize room revenue is known as: - 
Answer- Revenue Management 
A guest is ...
hosp 1010 final misc au gaillard Exam Questions and Answers 100% Pass
hosp 1010 final misc au gaillard Exam 
Questions and Answers 100% Pass 
these are examples of _________ ______. 
-sporting events 
-festivals 
-corporate events 
-conventions 
-social - Answer- special events 
seminars, workshops, meetings, conferences are types of _____________ events. - 
Answer- corporate 
conventions, trade shows, meetings are types of __________ events. - Answer- 
association 
_______ balls and fund-raising events - Answer- charity 
this kind of wine dominates in terms of ac...
- Package deal
- Exam (elaborations)
- • 5 pages •
hosp 1010 final misc au gaillard Exam 
Questions and Answers 100% Pass 
these are examples of _________ ______. 
-sporting events 
-festivals 
-corporate events 
-conventions 
-social - Answer- special events 
seminars, workshops, meetings, conferences are types of _____________ events. - 
Answer- corporate 
conventions, trade shows, meetings are types of __________ events. - Answer- 
association 
_______ balls and fund-raising events - Answer- charity 
this kind of wine dominates in terms of ac...
Hosp 1010 Gaillard Midterm Exam Questions and Answers 100% Pass
Hosp 1010 Gaillard Midterm Exam 
Questions and Answers 100% Pass 
- Answer- hospitality 
intangibility, inseparability, perishability, variability - Answer- the service distinction 
can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility 
production and consumption happen simultaneously - Answer- inseparability 
can't be stores for later sale or use - Answer- Perishability 
quality depends on who provides them, when, where, and how - Answer- variability 
the most...
- Package deal
- Exam (elaborations)
- • 7 pages •
Hosp 1010 Gaillard Midterm Exam 
Questions and Answers 100% Pass 
- Answer- hospitality 
intangibility, inseparability, perishability, variability - Answer- the service distinction 
can't be seen, tasted, felt, heard, or smelled before purchase - Answer- intangibility 
production and consumption happen simultaneously - Answer- inseparability 
can't be stores for later sale or use - Answer- Perishability 
quality depends on who provides them, when, where, and how - Answer- variability 
the most...
INSY-3303 FINAL EXAM STUDY GUIDE WITH COMPLETE SOLUTIONS
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